Organisations often face the challenge of ensuring that their employees not only learn how to use new systems but also fully adopt them into their daily workflows, user adoption goes deeper than user training.Read More

Implementing new technology is more than teaching users how to navigate a system, it’s about embedding it into daily routines. While user training builds essential skills, true success lies in achieving user adoption, where employees see the technology as integral to their work.Read More

Enterprise resource planning (or ERP) is a system that helps organisations, such as yours, to streamline their operations by improving operational efficiency and decision-making processes across business functions.Read More

“We’ve always done it this way.” Every company has heard it. Some leaders even say it themselves. It’s a phrase that feels safe, but in reality, it’s one of the biggest barriers to progress during a technology project. When a business decides to invest in a new ERP or other major system, the motivation typically...Read More

When it comes to change management in an ERP implementation, resistance is often misunderstood. Company owners or business leaders most likely picture vocal pushback. They think of that employee who challenges a decision in a meeting. Or the team that refuses to adopt a new tool. Maybe even the stakeholder who digs in their heels...Read More

At the beginning of a tech project, especially something as big as an ERP implementation, the usual move is to start gathering requirements. Everyone makes a list of what they want the new system to do. That list gets handed to the implementation partner, and the expectation is that the end result will match how...Read More

Think of ERP testing like a dress rehearsal before a stage performance. Regardless of the months you spent preparing, writing the script, setting the stage and training your cast, unless you’ve run through the show properly, under real conditions, you’re leaving too much to chance when the curtain rises. It’s the same for a new...Read More

You’ve made it through a major transformation: congratulations! Maybe it was a new ERP system, a warehouse migration or an international sales platform. Your team survived the testing cycles and the go-live day. But what comes next? For many businesses, the temptation (or expectation) is to move on. After all, the big project is ‘done’....Read More

Think of an ERP programme like building a house. You can have the most expensive materials, the best tools and the most intricately designed plan. But if the foundations are off, it doesn’t matter how beautifully designed the rest of the building is. Sooner or later, your house is bound to crack. Doors won’t close properly and walls might...Read More

Change is never easy. Even when new systems are designed to simplify workflows or make day-to-day life easier, the reality is, people resist change.  That’s why change management exists. To help teams actively adopt and embrace new systems, processes or technologies. And while every successful change management plan includes strategy, training, and structure, what often...Read More