Welcome to BR One

Change Management and User-Adoption specialists for ERP and Digital Transformations.

70% of change programmes fail.

Research from McKinsey & Company shows that 70% of change programmes fail due to employee resistance and lack of management support. We’re here to change this statistic.

We help organisations realise the full potential of their technology investments.

We focus on change management, programme & project management and user adoption because technology only delivers ROI when your people use it properly.

You may believe your internal team can manage the change alongside their day jobs.

ERP projects demand structured governance and consistent engagement. Without that, delays and adoption issues can escalate quickly, which places extra pressure on already stretched teams and affects service levels, customer experience and overall business performance. We work alongside you to reduce risk and accelerate value realisation.

change management

Change
Management

Planning a major change or already facing resistance to an existing project?

project management

Programme & Project Management

Starting an ERP project or trying to bring a complex one back under control?

user training

User Adoption & End-User Training

Getting ready for go-live or need to help your team use the new system with confidence?

Explore our case studies.

See how we help organisations improve ERP adoption, reduce disruption and achieve faster ROI.
How BR One helped motorsport giant streamline hospitality ticket sales and capacity management

Formula 1

How we helped our client, Formula 1, effectively implement D365 F&SCM to streamline the sales of hospitality tickets and capacity management.
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How BR One helped successfully migrate nearly 200 bespoke processes to an off-the-shelf ERP platform

PenCarrie

How we helped our B2B wholesale client untangle 200 bespoke applications and processes to D365 Business Central.
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How BR One helped UK medical supplier migrate ERP solutions with improved efficiency

Williams Medical Supplies

How we helped Williams Medical Suppliers achieve a smooth group SAP migration with improved operational efficiency.
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Industry insights from our team.

Practical guidance on ERP change management, digital transformation and user adoption.
A group of office workers looking at spreadsheets

How to spot readiness gaps in ERP projects before they turn into delays

It’s easy to make large tech implementations look organised on paper. All you have to do is map out timelines and schedule milestones. But to keep implementations on track in reality, however, is a different beast altogether. Many organisations face confusion, slow adoption, or unexpected delays as go-live approaches. This is when teams usually begin...
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Trainer excitedly answering a question

How early training helps ERP projects avoid last-minute panic and boost adoption

Launching a big new system is exhilarating. A journey filled with incredible promise and potential for the entire business. But it can also stir up anxiety among teams. Especially if they’re unprepared for the incoming change. This is because (as we’ve said x1000 before) even the most advanced tech is only as powerful as the...
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What a good ERP business case needs to include

What a good ERP business case needs to include

When organisations decide to invest in a new ERP system, the first step is building a business case. Too often, these documents end up as a collection of assumptions and cost figures, leaving leadership unsure why the project matters or what it will deliver. The first thing to understand is that an ERP business case...
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Business Process Improvement

Why BR One?

ERP implementations create pressure across your entire organisation. We address the human barriers that cause ERP programmes to fail, thereby bridging the gap between people and technology.

  • Our flexibility

No two ERP projects are the same, so we do not force a standard process onto your business. We tailor our approach to your goals, your team, and your project stage, using proven best practices guided by our methodology.

  • Niche ERP expertise

ERP implementation is our focus. We understand system complexity and the organisational disruption it creates. We apply a proven approach to manage these challenges and keep delivery on track.

  • We’re plain speaking

ERP projects are challenging enough without layers of jargon. We keep things clear and practical, so your team always understands what is changing, why it matters, and what needs to happen next.

  • 360-degree perspective

We have worked as implementation consultants and end users. This dual perspective allows us to challenge assumptions and address practical realities inside your organisation.

  • Automation tools for user adoption

Good training should stay current as your system evolves. We use digital adoption and automation tools to help you create and scale training content more efficiently. That means your team gets the right support at the right time.

Are your teams ready for organisational change? Take control now or deal with costly setbacks later.

We can help your ERP or digital transformation succeed.

Get in touch